Privacy Policy

Red Lantern Journeys is the brand name of Ambrose Adventures, LLC, a registered seller of travel in Washington State, #602422249. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website or book a trip or other services with us.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. As appropriate, Users may be asked for their name, email address, mailing address, and phone number in order to make an inquiry with us. To order services, additional information will be needed such as passport details and other personal information requested on our booking forms. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities or prevent us from providing requested services.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Red Lantern Journeys may collect and use Users personal information for the following purposes:

• To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To improve our Site – We may use feedback you provide to improve our products and services.
• To send periodic emails – We may use the email address to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• To provide information and services – To respond to specific inquiries or book a tour, we will ask for additional information such as passport details, age, gender, and medical issues that could affect your trip.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy
Red Lantern Journeys has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@redlanternjourneys.com

Call us at 206-568-0710

Or write to us at:

Red Lantern Journeys
PO Box 77721
Seattle, WA 98133

Date of Last Update: 6 June 2020